Terms of Service

Welcome to DW Fitness. These Terms of Service ("Terms") govern your use of our website, online courses, booking services, and content (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. User Accounts

You must create an account to access most of our Services. You agree to provide accurate and complete information and to keep this information up-to-date. You are responsible for all activities that occur under your account and for maintaining the confidentiality of your password. You must be at least 18 years of age to use our Services.

2. Payments, Bookings, and Credits

• Fees for Services are listed on our website and are payable in Hong Kong Dollars (HKD). We use Stripe, a third-party payment processor, to handle all transactions.
• Course enrollments and credit bundle purchases are final and non-refundable, unless otherwise required by law.
• Credits purchased in bundles are valid for a specified number of days from the date of purchase and will expire thereafter.

Booking Cancellation Policy

• You may cancel a booked session outside of the specified cancellation window for that event (e.g., 12 or 24 hours). If you cancel within this period, you will receive one (1) credit back to your account.
• Cancellations made after the cancellation window has passed are not eligible for a credit refund. There is a limit on the number of cancellations you can make within a rolling 30-day period. Exceeding this limit may temporarily restrict your ability to cancel further bookings.

3. Health and Safety Disclaimer

Our Services provide fitness and wellness information and are for educational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition before starting any fitness program. You agree that you are voluntarily participating in these activities and assume all risk of injury to yourself.

4. Intellectual Property

All content provided through the Services, including course materials, videos, and articles, is the property of DW Fitness and is protected by copyright and other intellectual property laws. You are granted a limited, non-exclusive license to access the content for your personal, non-commercial use.

5. Limitation of Liability

To the fullest extent permitted by law, DW Fitness shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from your use of our Services.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

For questions about these Terms, please contact us at: legal@dwfitness.com